Terms & Conditions


Important notice to customers regarding customer Data

Race Truck Solutions Ltd does not store any customer data or transaction data and any such information if used is destroyed following the completion of a transaction. All credit/debit card transactions are processed using Sage Pay on a secure page and are transferred using encrypted technology such as SSL. We take customer protection very seriously and are monitored by  SiteLock, Trustwave, Sage Pay and Geo-Trust to do everything we reasonable can to prevent any kind of fraud or misuse of information. All customer data is processed in accordance with local law and we do not provide or sell any information to any third parties. Should you have any concerns please contact us immediately either by email using our contact form or telephone using 07769960652. Please also read our Privacy Policy. You can view the Sage Pay security policy using the following link http://www.sagepay.co.uk/policies/security-policy .


Please take time to read our terms and conditions:


1. Definitions and interpretation

1.1 The following terms shall have the following meanings for the purposes of this agreement:
1.1.1 ‘Race Truck Solutions, RTS Motorsport, Thru Tone Media,RTS Retail or Events on Track’ means Race Truck Solutions Ltd;
1.1.2 ‘Client; means the person placing a booking with Race Truck Solutions Ltd
1.1.3 ‘Conditions’ means the provisions set out below which shall be incorporated into this agreement in their entirety;
1.1.4 ‘Notice’ means notice complying with the terms of clause 9;
1.1.5 ‘Payments’ means the amounts listed on the Race Truck Solutions Ltd website, or other such publication, from time to time in force, subject to amendments at the absolute discretion of Race Truck Solutions Ltd;
1.1.6 ‘Services’ means the provision of driver training days ‘Event’ means such driver training, track days and test days as provided by Race Truck Solutions Ltd;
1.2 Headings contained in this agreement are for reference purposes only and should not be incorporated into this agreement and shall not be deemed to be any indication of the meaning of the clauses to which they relate.
1.3 All agreements on the part of either of the parties which comprise more than one person or entity shall be joint and several and the neuter singular gender throughout this agreement shall include all genders and the plural and the successor in title to the parties.


2. The Contractor’s obligations

 2.1 Services to be provided by Race Truck Solutions Ltd;
Race Truck Solutions Ltd will provide such driver training, test days, track days and/or activity days as required by the Client subject to the terms set out herein.
2.2 Notice
to comply with the terms of any Notice specifying a breach of the provisions of this agreement and requiring the breach to be remedied so far as it may be but nothing in this clause is intended to require the Client to serve notice of any breach before taking action in respect of it.


3. The Client’s obligations

In consideration of the services to be rendered by Race Truck Solutions Ltd under this agreement the Client agrees to make the Payments promptly without demand deduction or set-off. 


4. Cancellation and Refund 

4.1 Events.
4.1.1 The Client may cancel this agreement at any time 14 days before the date of the Event. In the event of cancellation less than 14 days before the Event, alternative dates may be booked for an administration fee of £25 or if the cancellation is within 7 days of purchase, a full refund can be applied for. All refunds will be made to the person who purchased the event and the monies will be refunded directly to the credit card or debit card. All refunds are processed during the first week of the month and can take between 5 and 10 working days to show in the purchaser's account. To request a refund you MUST send a letter detailing the reason for your refund request via recorded delivery to Race Truck Solutions Ltd, 46 Mumford Road, West Bergholt, Colchester, Essex. CO6 3BL.
4.1.2 You have the right to a refund within 7 days of purchase, as long as you are not within 14 days of the event.
4.1.3 In the event of cancellation less than 14 days before the Event, you will forfeit your booking and Race Truck Solutions Ltd shall be entitled to retain the Payments.
4.1.4 Race Truck Solutions Ltd may cancel or amend an Event at any time. In the event that a cancellation or amendment is required, Race Truck Solutions Ltd will provide as much notice to the Client as possible of this cancellation or amendment.
4.1.5 Race Truck Solutions Ltd will not be liable to the Client for any losses or expenses they have incurred whatsoever as a result of the cancellation or amendment. For the sake of clarity, Race Truck Solutions Ltd will not be liable for any consequential losses as a result of any cancellation or amendment by Race Truck Solutions Ltd.


4.2 Physical Goods

4.2.1 You have the right to a full refund within 7 days of purchase providing goods are not made to specific order or specification unless agreed by Race Truck Solutions Ltd.
4.2.2 Refunds will also be made up to 28 days from date of receipt. All refunds made after 7 days and within 28 days of receipt will incur a £20 or 20% administration charge (whichever is greater).
4.2.3 Return postage is at the purchasers own expense. Please ensure that the goods arrive in the same condition that they were sent as.
4.2.4 To request a refund please contact us for a ‘return number’ on 01379 423680.


5. No liability on part of Race Truck Solutions Ltd unless Race Truck Solutions Ltd is in default

The Client recognises that the Event may represent a hazardous activity and takes part in the Event at their own risk. Save where the Client is acting as an individual or a consumer, as defined by the Consumer Credit Act 1974, Race Truck Solutions Ltd shall not be liable to the Client for death or personal injury or for the loss or damage to the Client’s property unless due to the negligence or other failure of Race Truck Solutions Ltd to perform its obligations under this agreement or under the general law.


6. Termination for breach

The following obligations are conditions of this agreement and any breach of them shall be deemed a fundamental breach which shall determine this agreement immediately and the rights and liabilities of the parties shall then be determined in accordance with clause 8:
6.1 Failure on the part of the Client to make punctual payment of all sums due to Race Truck Solutions Ltd under the terms of this agreement.


7. Termination consequences

In the event of this agreement being determined whether by effluxion of time Notice breach or otherwise:
7.1 The Client shall immediately pay to Race Truck Solutions Ltd all arrears of payments and any other sums due under the terms of this agreement
7.2 Either party shall be entitled to exercise any one or more of the rights and remedies given to it under the terms of this agreement and the determination of this agreement shall not affect or prejudice such rights and remedies and each party shall be and remain liable to perform all outstanding liabilities under this agreement notwithstanding that the other may have exercised one or more of the rights and remedies against it; and
7.3 Any right or remedy to which either party is or may become entitled under this agreement or in consequence of the other’s conduct may be enforced from time to time separately or concurrently with any right or remedy given by this agreement or now or afterwards provided for and arising by operation of law so that such rights and remedies are not exclusive of the other or others but are cumulative.


8. Miscellaneous

8.1 Interest
All sums due from the Client which are not paid on the due date (without prejudice to the rights of RaceTruck Solutions Ltd under this agreement) shall bear interest from day to day at the rate of 2% per month until judgment or sooner payment.
8.2 Force majeure
Race Truck Solutions Ltd shall be released from their obligations in the event of national emergency war prohibitive governmental regulation or if any other cause beyond their reasonable control or the Client renders the performance of this agreement impossible whereupon all money due under this agreement shall be paid immediately and in particular the Client shall immediately pay to Race Truck Solutions Ltd all arrears of Payments.
8.3 Severance
If any provision of this agreement is declared by any judicial or other competent authority to be void voidable illegal or otherwise unenforceable the remaining provisions of this agreement shall remain in full force and effect unless Race Truck Solutions Ltd in Race Truck Solutions Ltd’s discretion decides that the effect of such declaration is to defeat the original intention of the parties in which event Race Truck Solutions Ltd shall be entitled to terminate this agreement by 30 days’ notice to the Client and the provisions of clause 9 shall apply accordingly.
8.4 Whole agreement
Each party acknowledges that this agreement and the Conditions contain the whole agreement between the parties and that it has not relied upon any oral or written representation made to it by the other or its employees or agents and has made its own independent investigations into all matters relevant to it.
8.5 Supersedes prior agreements.
This agreement supersedes any prior agreement between the parties whether written or oral and any such prior agreements are cancelled as at the Commencement Date but without prejudice to any rights which have already accrued to either of the parties.
8.6 Discretion
Any decision exercise of discretion judgment or opinion or approval of any matter mentioned in this agreement or arising from it shall be binding on a party only if in writing and shall be at its sole discretion unless otherwise expressly provided in this agreement.
8.7 Change of address.
Each of the parties shall give notice to the other of the change or acquisition of any address or telephone telex  or similar number at the earliest possible opportunity but in any event within 48 hours of such change or acquisition.
8.8 Notices
All notices to be given under this agreement shall be in writing and shall either be delivered personally or sent by first class or airmail prepaid post or by telex, cable or facsimile transmission and shall be deemed duly served:
8.8.1 in the case of a notice delivered personally, at the time of delivery;
8.8.2 in the case of a notice sent inland by first class prepaid post, 2 clear business days after the date of dispatch;
8.8.3 in the case of a notice sent overseas by airmail, 7 business days (being business days in the place to which the notice is dispatched) after the date of dispatch; and
8.8.4 in the case of a telex, cable or facsimile transmission, if sent during normal business hours then at the time of transmission and if sent outside normal business hours then on the next following business day provided (in each case) that a confirmatory copy is sent by first class prepaid post or by hand by the end of the next business day.
Each notice shall be addressed to the address of the party concerned set out in this agreement or to such other address as that party shall have previously notified to the sender.
8.9 Proper law and jurisdiction.
8.9.1 This agreement shall be governed by English law in every particular including formation and interpretation and shall be deemed to have been made in England.
8.9.2 Any proceedings arising out of or in connection with this agreement may be brought in any court of competent jurisdiction in England and Wales.
8.9.3 The submission by the parties to such jurisdiction shall not limit the right of Race Truck Solutions Ltd to commence any proceedings arising out of this agreement in any other jurisdiction it may consider appropriate.
8.9.4 Any notice of proceedings or other notices in connection with or which would give effect to any such proceedings may without prejudice to any other method of service be served on any party in accordance with clause 9.
8.10 Third party rights.
A person who is not a party to this agreement has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any terms of this agreement.


9. Race Training or Event Day Agreement

I agree to take part in the race car training day which I understand can be dangerous. I agree to keep indemnified Race Truck Solutions Ltd, their officials, instructors, representatives and agents and any other persons using the facility, from claims of damage to property or myself or passengers however caused. I declare to the best of my knowledge and belief I possess the standard of competence necessary for this activity. Any provisions in this contract applying to the conduct of myself apply equally to any such friends or family.
I declare to the best of my knowledge and belief I am physically able to participate in the activity and I do not suffer from any permanent or temporary illness or disability that may affect my ability to take part. I am not currently taking drugs which may interfere with my ability to take part in this activity, and I am not under the influence of alcohol. I will not consume any alcohol from the time I sign this form until the completion of my activity.
I accept that no claim can be made against Race Truck Solutions Ltd in respect of the unavailability of the circuit for whatever reason. I understand that sometimes due to reasons beyond the control (e.g. mechanical breakdown) of Race Truck Solutions Ltd my activity may have to be cancelled or suspended. If this happens every effort will be made to fix the problem as soon as possible and continue the event. If this is not possible an alternative event on that day will be offered by Race Truck Solutions Ltd or I will be re booked on the next available day.
I agree to listen to the briefing and all instructions given by my instructor and act on the advice given to me. I understand that in the event of an accident caused by my driving, this will result in me being liable for the first £1000 of damage.